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Fast Acting… Long Relief…
In the matter of all things legal, or potentially legal, it is best to respond quickly — do not confuse this with “react” quickly, as that can cause problems. Rather do your due diligence and respond...
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Essential Services
Our power went out the other day, and as a result our phone system went down as well. It is amazing how the lack of phones will bring producitivity to a halt! Futhermore, we started receiving e-mails...
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Financial Solvency
Did you find a CPA for your team yet? You probably have a bookkeeper, but you want an independent CPA firm at your beck-and-call. The better off you think your company is during this economic...
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What blend are you (MSP)
In the professional services arena, there is typically three types of service industries: innovation, experience and processes. There are some industries, such as your oral hygienist, which you’re...
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Budgeting for warranty service
In preparing your budgets or cost anlysis for providing services, is as an essential to calculate the cost of warranty service. This can come in the form of warranty service due to internal causes (not...
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Website tips, what works
What are you doing to make your website work for you? Here is a couple of tips I’ve picked up along the way, and we’ve implemented ourselves… 1) Get a website champion – someone who is really living...
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Basic Corporate Metrics
A trend I’ve seen within the last couple of years as been to measure performance of employees through a series of metrics, which are numerical representation of performance, service, quality, etc. A...
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The Counter Offer (part 2)
I just completed importing several older blogs, and among them there was one titled The Counter Offer. This is the second installment of that article which was never published. In that article we...
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Welcome to Apple
Apple is recognized as one of the world leaders in innovation and bringing consumer products to market with outstanding success. While there are some amazing leaders at the company who are visionaries,...
View ArticleDad needs a new computer?!
One of the banes of most IT Professionals is when family members ask for help with purchasing a computer, or worse yet, they just purchased something from a big-box retailer and need help. This is a...
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